Privacy Policy
Last updated : 7 September , 2020


Incus is a Learning Platform with WebApp , Android and IOS App branded as "Incus Quiz " App and "Train" App
Incus Quiz provides a game-based learning tool that can be played through most web browsers and through our App. A Incus Quiz game (referred to as a "Incus Quiz Tournament") consists of players answering multiple-choice questions presented on the screen of the user who hosts the particular game or, in un-hosted games, on the screens of the participants in the particular game itself.At the end of Incus Quiz Tournament , players get analysis and review of their performance in the items tested in the Quiz , that helps them to prepare for exams better. Incus Quiz Tournaments are User uploaded from our Network of Educators, Coaching centres, Training providers that signed up with Incus.

Incus Train App is short learning videos of maximum 3 minutes duration , uploaded by Educators globally tagged with topics in subject-wise Categories of various Exam Catogeries.

Based on the preferences of Exam categories set by users, a Video Feed of Uploaded short duration Learning Videos are circulated to users of the App.

Incus Quiz App helps users to compete by playing Quiz with peers and Learners globally and discover the Learning Gaps in their Knowledge and Skill levels . Incus Train App helps users to fill those Learning Gaps by reviewing the short concept based Learning Videos .

Please read the following Privacy policy of the services made available on or the equivalent Incus Mobile Applications "Incus Quiz" App "Train" App available on Google Play, Windows Store or Apple Store ("Incus Apps"/ "Website"). The Incus Apps including "Incus Quiz" App and "Train" App or Website on which the Services are availed may together be referred to for convenience as the " Incus Platform".

For the purpose of these privacy policies, wherever the context so requires "Your", "You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our website as a Subscribed User using the computer systems. The term "We", "Us", "Our" shall mean Neuroglia Health Private Limited ("Incus").

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the Incus Platform, you agree to be bound by the terms of this Privacy Policy.

By using the Incus Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

1. Collection of Personally Identifiable Information

1.1 We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:
➢ Name;
➢ Telephone Number;
➢ Email Address;
➢ Service Address;
➢ Other information about the service address which You give Us;
➢ Your IP address;
➢ Information about your device;
➢ Network information
➢ College/ Institution Details and location
➢ User uploaded photo and ids
➢ Demographic information such as postcode, preferences and interests;
➢ Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

1.2 Information provided during Registration

to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, the exam category that you are preparing, the subjects that you are interested to play Quiz Tournaments or the Video feed you want to receive (selected from a drop-down menu if applicable), year of graduation or year of joining undergraduate program and the name of your college or university. You may also choose to provide a picture to be associated with your profile.

1.3 We provide an option to register using GMail. If you select this option, you allow us to access your profile information. Please note that if you register to the Platform through GMail, You shall be subject to the Terms & Conditions and Privacy Policy of Google.

1.4 We will store your username, country and phone number on an unencrypted server. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your "Personal User Information." We collect and hold this information for the purpose of administering your use of the Application.

1.5 You are solely responsible for
(1) maintaining the strict confidentiality of your Personal User Information,
(2) not allowing another person to use your Personal User Information to access the Services,
(3) any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account,
(4) ensuring that the information submitted by you complies with our terms and conditions,
(5) ensuring that the information provided by you is correct and updated from time to time.

1.6 You agree to immediately notify Incus in writing by email to of any unauthorized use of your Personal User Information or any other breach of security. Incus is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

1.7 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

1.8 You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service. Service shall have the meaning attributed to the phrase in the Terms of Use.

1.9 On our Website, you can browse without telling Us who you are or revealing any personal information about Yourself. We may automatically track certain information about You based on Your behaviour on our Website. This information may include the URL that You just came from (whether this URL is on our Website or not), which URL You next go to (whether this URL is on our Website or not), Your browser information, and Your IP address.

1.10 On our Websites, We use data collection devices such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist Us in providing our services. We offer certain features that are only available through the use of a "cookie". You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter "Cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

2. Use of Personal Information

2.1 The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:
(a) To find third party service providers;
(b) Internal record keeping;
(c) We may use the information to improve our products and services;
(d) We may periodically send promotional emails or messages on the Website about new products, special offers or other information which We think You may find interesting using the email address which You have provided;
(e) From time to time, we may use the information to customize the Website according to your interests.

2.2 We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customise your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.

2.3 We identify and use your IP address to help diagnose problems with our server, and to administer our Websites. Your IP address is also used to help identify You and to gather broad demographic information.

3. Sharing of Personal Information

3.1 We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

3.2 We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

3.3 We and our affiliates will share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.

3.4 We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymised information about You to help advertisers reach the kind of audience they want to target. We may make use of the information We have collected from You to enable Us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

3.5 If you choose to subscribe to any Incus plan you may be required to upload a copy of a valid government issued identification document to allow access to the Platform.

3.6 Quiz Player Identifier

Player Identifier is a game option that allows a host to track progress and scores of the players .Player Identifier enables the host, and Incus, to see the email address linked with the User name of the player as well as the Quiz Tournament answers provided by such players. If you are a participant in a Quiz Tournament on Incus Quiz App , you accept that your User name and email address or any other Personal Information requested by the host are connected and your answers being visible for the host (e.g. your city, your last name). This means that when you participate in a Quiz Tournament on Incus Quiz App, both Incus and your host can see and store the email address or any other Personal Information you have connected with your user name, as well as your Quiz Tournament answers. We process your Personal Information for the purpose of providing the Player Identifier functionality to the host. The Personal Information will not be visible for other players during or after the game.

Please note that the host using Player Identifier feature is the data controller of all personal data provided by the players in the host's Quiz Tournament and therefore responsible for ensuring that such personal data is lawfully collected and processed in accordance with applicable legislation. Incus will only act as a data processor with respect to any such personal data and will process and store this data on behalf of the host. The host is responsible for ensuring that any collection and processing of personal data from participants in a Player Identifier enabled game is carried out in accordance with applicable law, including e.g. having obtained consent from the participant, if required.

4. Information Safety

4.1 All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorised person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

5. Choice/Opt-Out

5.1 We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after providing Us with personal information. If You want to remove your contact information from all lists and newsletters, please write to [].

6. Third Party Links

6.1 We use third-party advertising companies to serve advertisements when You visit our Website. These companies may use information (not including your name, address, email
address, or telephone number) about your visits to this and other Website in order to provide advertisements about services of interest to You.

7. Changes To This Privacy Policy

This Privacy Policy is effective as of 7 September , 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

All other terms and conditions as applicable under the Terms and Conditions of Use will be applicable to You and will be read along with this Privacy Policy.
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